Common Challenges When Hiring a Helper for Elderly Care 

Hiring a helper for elderly care in Singapore can be a life-changing decision for families who need extra support. However, the process is not always straightforward. From finding a reliable Singapore helper agency to ensuring the right fit for your loved one, there are several challenges you might face. In this blog, we’ll explore the most common obstacles when hiring a domestic helper for elderly care and share practical solutions to overcome them.

  1. Difficulty Finding a Trustworthy Maid Agency in Singapore
    Many families struggle to find a reputable maid agency in Singapore that specializes in elderly care. With numerous agencies available, it can be challenging to determine which one truly prioritizes quality service and proper screening. Some agencies may not conduct thorough background checks, leading to mismatches or unreliable caregivers. There have been cases where families hired helpers who lacked the necessary skills, resulting in frustration and difficulty managing elderly care responsibilities.

    To avoid this issue, it is essential to choose a MOM-licensed agency with strong reviews and a proven track record in placing experienced caregivers. Look for agencies that provide comprehensive screening, including medical checks, work history verification, and caregiver training.

  2. Lack of Experience or Training in Elderly Care
    Not all domestic helpers have experience in elderly caregiving, and this can pose significant challenges, especially if the senior requires medical assistance, mobility support, or specialized care for conditions like dementia. Families may find that their newly hired helper is unfamiliar with using medical equipment, administering medication, or handling emergency situations. This lack of experience can create stress for both the helper and the family, leading to potential mistakes in caregiving.

    To address this challenge, families should work with a Singapore helper agency that specializes in elderly care placement and ensures proper training. During the hiring process, it is important to clearly communicate the specific needs of the elderly person, such as assistance with bathing, feeding, or managing chronic conditions. Families can also arrange for additional training through caregiving courses available in Singapore, such as those provided by AIC (Agency for Integrated Care) or NTUC Health. Proper training and continuous learning help ensure that the helper is well-equipped to provide the best care possible.

  3. Communication Barriers
    Language and cultural differences can make communication between the helper and the elderly challenging. Many domestic helpers come from different countries and may not speak fluent English or the elderly person’s native language. This can lead to misunderstandings in daily caregiving tasks, such as meal preparation, medication schedules, and safety precautions. Miscommunication may also result in emotional distress, as seniors may feel isolated or frustrated if they cannot express their needs effectively.

    To overcome this issue, it is important to choose a helper who has basic language skills in English or a language the elderly person understands. If the helper’s language proficiency is limited, families can use visual aids, written instructions, or translation apps to assist communication. Encouraging both the elderly person and the helper to practice simple phrases together can also help build a stronger connection. Over time, with patience and consistent communication, the helper can improve her language skills, making daily caregiving smoother and more effective.

  4. Adjustment Period for Both Helper and Elderly
    Bringing a new helper into the household requires an adjustment period for both the caregiver and the elderly person. Many seniors are hesitant to accept help from a stranger, which can lead to resistance, frustration, or even conflicts. Some elderly individuals may feel uncomfortable relying on a new person for personal tasks such as bathing, dressing, or eating. Additionally, helpers may struggle to understand the elderly person’s habits, preferences, and routines in the beginning.

    To ease the transition, families should introduce the helper gradually and allow time for trust to develop. Assigning simple tasks at first, such as meal preparation or household chores, can help the elderly person become more comfortable with the new presence in their home. Encouraging regular interactions, such as shared meals or casual conversations, can help build rapport. It is also beneficial to provide clear instructions and set expectations early on, ensuring a smooth adaptation process for both the helper and the senior.

  5. Legal and Contractual Issues
    Understanding the legal and contractual obligations when hiring a domestic helper can be confusing for many families. Some employers may not be fully aware of work permit requirements, salary guidelines, and rest day policies mandated by the Ministry of Manpower (MOM). Failing to comply with these regulations can result in legal issues or disputes between the employer and the helper. Additionally, unclear job expectations and lack of a formal contract can lead to misunderstandings about duties and responsibilities.

    To prevent legal complications, families should work with a reputable maid agency in Singapore that ensures all employment terms comply with MOM regulations. A written contract should outline job responsibilities, working hours, rest days, salary, and medical benefits to prevent disputes in the future. Employers should also stay informed about changes in employment laws and maintain clear communication with their helper to foster a fair and transparent working relationship.

Conclusion:

While hiring a helper for elderly care in Singapore comes with challenges, proper planning and informed decision-making can make the process much easier. Working with a reliable Singapore helper agency, providing adequate training, and ensuring clear communication will help families find the right caregiver for their elderly loved ones.

If you’re looking for a skilled and compassionate caregiver, Connect Maid Singapore can assist in finding experienced domestic helpers suited for elderly care. As a reputable MOM-licensed agency, Connect Maid specializes in providing trained caregivers who are equipped to handle elderly care, including assistance with mobility, dementia care, and medical needs. The agency ensures a fast placement process, allowing families to quickly find a suitable helper without unnecessary delays. Additionally, Connect Maid Singapore offers helpers with basic Chinese language proficiency, making it easier for seniors who communicate in Mandarin or dialects to interact with their caregivers.

With Connect Maid Singapore, you can be assured of a well-screened, reliable, and compassionate caregiver for your loved ones. Contact Connect Maid Singapore today to find the perfect helper for elderly care!